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FAQs
About our furniture
We offer a wide range of furniture designed to withstand outdoor conditions, including tables, sofas and armchairs. All are made from durable aluminium materials with a high-quality finish.
Yes, we offer the possibility to customize many of our furniture pieces in colors and finishes. To request a customization, please contact us directly through our contact form, email or by calling us. We will be happy to help you design a product that fits your needs.
We work primarily with Premium aluminum, treated to ensure its resistance and durability. All our lacquers are certified Qualicoat, which ensures a durable and resistant finish against the most demanding weather conditions.
Yes, we ship to several countries in Europe. Shipping costs and delivery times vary by location.
All our furniture is custom made to ensure a unique and high quality product. Delivery time is approximately 4 to 5 weeks from order confirmation. This time includes custom manufacturing and shipping.
Pergola configuration
Our pergola configuration tool allows you to choose from different sizes, colours, finishes and accessories. After making your custom configuration, the system will provide you with an estimated price via email.
Once you've received the price, we'll get in touch with you to finalize details about your needs and preferences. This way, we can fine-tune the design, ensuring you get the perfect product for your space.
Manufacturing time is usually 4 to 5 weeks depending on customization.
We manufacture custom pergolas to perfectly adapt to the needs of each client. In our configuration tool you can choose between the most common size options, but we differentiate ourselves by our ability to manufacture large pergolas, without size restrictions, always adapting to your specific requirements. If you need a size or design outside the standard options, contact us directly and we will be happy to help you create the perfect pergola for your space.
Warranties and returns
Our furniture range is covered by a 2-year warranty, in accordance with current European Union regulations. This warranty covers any manufacturing defect or lack of conformity that may occur in the product during this period.
What does the guarantee include?
- Defects in materials or finishes.
- Problems arising from manufacturing that affect the correct functioning or aesthetics of the product.
What is not included in the warranty?
- Damage caused by misuse, incorrect installation or lack of proper maintenance.
- Normal wear and tear from use or prolonged exposure to extreme weather conditions.
In case of an incident, our team will be available to help you resolve the problem and ensure your satisfaction with the product.
Yes, you can make returns within 14 days of receiving your order, as long as the product is in its original condition and has not been used.
Payments and security
We accept credit/debit cards, Apple/Google Pay, PayPal and bank transfer.
For payments by bank transfer, we offer the option of making a 50% down payment to start manufacturing your furniture, and the remaining 50% before the order leaves our warehouses.
Your security is our priority. Our online store uses encryption technology Secure Sockets Layer (SSL), a global security standard that ensures that all data transmitted between your browser and our website is protected. This includes sensitive information such as payment details, personal data and passwords.
CONTACT AND SUPPORT
You can write to hello@six96.com or call us at +34 961 218 910.
Our customer service hours are:
- Monday to Thursday: 08:00 – 14:00h, 15:30 – 18:00h
- Friday: 06:00 - 14:30
- Saturdays and Sundays: closed


